Terms of service

1. Acceptance of Terms

By visiting our website or purchasing from Tiny Tokyo, you agree to these Terms of Service and all related policies, including our Privacy Policy and Shipping Policy.

2. Eligibility

To make a purchase, you must be at least 18 years old or have permission from a parent or legal guardian.

3. Products & Availability

  • All product descriptions, prices, and images are provided as accurately as possible.

  • We reserve the right to modify product information, pricing, or availability at any time without notice.

  • Certain items may have limited quantities.

4. Orders & Payments

  • By placing an order, you agree that all information provided is accurate and complete.

  • Payments must be made using approved payment methods listed on the website.

  • Tiny Tokyo reserves the right to refuse or cancel any order (e.g., suspected fraud, out-of-stock products, or incorrect pricing).

5. Shipping

  • We ship only within Sri Lanka.

  • Shipping timelines are estimates and not guaranteed.

  • Once handed to the courier, delivery responsibility is transferred to the shipping provider.
    Full details can be found in our Shipping Policy.

6. Returns & Refunds

Our return and refund guidelines are explained in our Return Policy.
By purchasing from Tiny Tokyo, you agree to the conditions outlined there.

7. User Accounts

If you create an account on our website:

  • You are responsible for maintaining the confidentiality of your login details.

  • You must notify us immediately if you suspect any unauthorized access.

8. Prohibited Activities

You agree not to:

  • Use the site for unlawful or fraudulent purposes

  • Attempt to hack, disrupt, or interfere with website functionality

  • Copy, distribute, or misuse content or images without permission

9. Intellectual Property

All content on Tiny Tokyo—including logos, images, text, graphics, and product names—is the intellectual property of Tiny Tokyo and may not be used without written permission.

10. Limitation of Liability

Tiny Tokyo is not liable for:

  • Losses resulting from misuse of products

  • Delays or issues caused by third-party couriers

  • Website downtime, errors, or technical issues

You use our site and products at your own risk.

11. Changes to Terms

Tiny Tokyo may update or revise these Terms of Service at any time. Continued use of the website after updates means you accept the revised terms.

12. Contact Us

If you have questions about these Terms, contact us at:
📧 tinytokyosl@gmail.com